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Assertive Behavior of Nurses and Head nurses in Government Hospital Lahore, Pakistan
Uzma Ilyas*, Muhammad Afzal1, Kousar Parveen1, Syed Amir Gilani1
1Lahore School of Nursing, The University of Lahore, Pakistan
Assertiveness is the crucial for professional nurses to deal with complex human relations situations and the ability to communicate assertively is often considered as a most precious skill that professional nurses can possess. It is very important for the professional nurses to become more assertive and have awareness of how to use assertive behavior effectively in the workplace to manage all the challenges and difficulties they face on the workplace. The objective of the study is to explore comparison between assertive behavior of professional nurses and head nurse of the Hospital. Cross- sectional descriptive and co-relational study was conduct to measure the assertive behavior of the charge nurses and head nurses with sample size of charge nurses (n=133) and head nurses (n=66) for research. The results of the study showed the charge nurses were less assertive than head nurses in the Sir Ganga Ram hospital Lahore Pakistan. This study concludes that the assertive behavior of the charge nurses and head nurses is very important for the improvement of communication skills, increasing self-confidence, conflict management, taking personal and professional responsibilities.
Int. J. Grad. Res. Rev.Vol-4, Issue-3: 77-87